“People don’t care how much you know until they know how much you care.” – Theodore Roosevelt
“I have learned to imagine an invisible sign around each person’s neck that says, ‘Make me feel important!’” – Mary Kay Ash
“Great customer service doesn’t mean that the customer is always right, it means that the customer is always honoured.” – Chris LoCurto
“People will soon forget what you said. They will NEVER forget how you made them feel.” – Maya Angelou
“The more you engage with customers, the clearer things become and the easier it is to determine what you should be doing.” – John Russell
“After-sales service is more important than assistance before sales. It is though such service that one gets permanent customers.” – Kōnosuke Matsushita
