TT Mindfulness™ students who are dissatisfied with the training they purchased should first contact the training provider’s customer service department with their concerns – https://tt-mindfulness.com/contact. The customer service representative will try to resolve the issue promptly.
If the student isn’t satisfied with the customer service response, he/she should send a written complaint directly to the training provider: info (at) tomislavtomiccoaching.com (Coaching Zone d.o.o.)
The complaint should include the student’s name and contact information, a description of the issue, and any relevant evidence or documentation.
The training provider will investigate the complaint and respond to the student within a reasonable time, usually within 10 business days. If it’s determined that the complaint is justified, the training provider will take appropriate corrective action to address the problem.
If the delegate isn’t satisfied with the training provider’s response, he/she may refer the matter to an outside organization, such as a regulatory body, for further investigation and resolution.